Frequently Asked Questions

What is the return policy?

We do not accept returns due to the custom nature of our mouse pads. However, if your order arrives damaged, defective, or incorrect, we will make it right. Please contact our support team with your order details. You can view our full return policy by clicking here.

Is there a minimum or maximum order quantity?

We do not have a minimum order quantity for custom mouse pads. Whether you need a single mouse pad or a larger quantity for special events or promotional purposes, we are happy to accommodate your needs. See our contact information page for more information on bulk orders.

When will I get my order?

Production and shipping times may vary based on design complexity and order volume. Once you place your order, we’ll provide an estimated timeline. Our priority is delivering on time while ensuring premium quality.

What materials are used?

Our mouse pads combine durability and performance with premium materials. A smooth tracking surface ensures accuracy, and the non-slip rubber base keeps it in place. We focus on safe, non-toxic, and eco-conscious materials.

Do you offer bulk or corporate orders?

Yes, we offer bulk and corporate orders for offices, events, and giveaways. Discounted pricing may be available for larger quantities. Contact our team to get started by clicking here.